Brand record · 3 ledgers
Freshsales , according to AI
updated 2026-08-10As of 2026-08-10, ChatGPT, Gemini and Perplexity recommend Freshsales in 3 of the categories we track — its best position is #3 in Best CRM for Small Business.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best CRM for Small Business#34/55/50/51
- Best CRM#54/53/50/5—
- Best Sales Engagement Platform#172/50/50/51
What the engines say, this week
ChatGPT
- “AI-driven insights and excellent user experience.”
- “effective AI features and user-friendly dashboard for leads tracking.”
- “AI-driven insights and straightforward usability.”
Gemini
- “best for teams wanting built-in AI and outreach with a budget-friendly price.”
- “Excellent user experience, great value, and strong AI capabilities for productivity.”
- “recognized for an excellent user experience and strong sales automation.”
sources the engines cite
pipelinecrm.comg2.comdropcontact.comzapier.comuschamber.comslack.compipedrive.compcmag.comvoicespin.comtechradar.comsalesforce.comforbes.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Freshsales. Placement is never for sale. Full methodology.