Brand record · 2 ledgers
Freshworks CRM , according to AI
updated 2026-08-10As of 2026-08-10, ChatGPT, Gemini and Perplexity recommend Freshworks CRM in 2 of the categories we track — its best position is #10 in Best CRM.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best CRM#101/52/50/5new
- Best CRM for Small Business#181/50/50/5new
What the engines say, this week
ChatGPT
- “quick setup, AI features, scalability.”
- “integrates well with other Freshworks tools, budget-friendly.”
Gemini
- “a comprehensive solution with strong sales automation and lead management features.”
- “Customizable for sales activities and integrates well with third-party systems.”
sources the engines cite
clarity-ventures.comtrendemon.comcroclub.comslack.comg2.comcreatio.compcmag.comsalesflare.comzapier.comdefault.comuschamber.comintegrateiq.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Freshworks CRM. Placement is never for sale. Full methodology.