Brand record · 2 ledgers
Kayako , according to AI
updated 2026-08-10As of 2026-08-10, ChatGPT, Gemini and Perplexity recommend Kayako in 2 of the categories we track — its best position is #10 in Best Help Desk Software.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best Help Desk Software#104/50/50/5—
- Best Live Chat Software#180/51/50/55
What the engines say, this week
ChatGPT
- “real-time chat features that enhance customer experience.”
- “seamless communication across email, chat, and social media.”
- “intuitive design with real-time collaboration features.”
Gemini
- “AI-native live chat with expert implementation for accelerating resolution times and capturing data.”
sources the engines cite
kayako.comproprofschat.comzapier.comnextiva.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Kayako. Placement is never for sale. Full methodology.