Brand record · 2 ledgers
LiveAgent , according to AI
updated 2026-09-21As of 2026-09-21, ChatGPT, Gemini and Perplexity recommend LiveAgent in 2 of the categories we track — its best position is #15 in Best Help Desk Software.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best Help Desk Software#150/52/50/53
- Best Live Chat Software#250/51/50/513
What the engines say, this week
Gemini
- “a complete customer service platform with gamification and a fast, reliable chat widget.”
- “praised for its all-in-one multichannel support inbox and excellent value for money.”
- “Highly rated for multichannel support, bringing all customer conversations into one place.”
sources the engines cite
zapier.comlivechat.comshipboost.iokayako.comcomm100.comecommerceparadise.comproprofschat.comreddit.comthecxlead.comringly.iog2.comgetvoip.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named LiveAgent. Placement is never for sale. Full methodology.