Brand record · 2 ledgers
LiveAgent , according to AI
updated 2026-08-10As of 2026-08-10, ChatGPT, Gemini and Perplexity recommend LiveAgent in 2 of the categories we track — its best position is #13 in Best Help Desk Software.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best Help Desk Software#130/52/50/52
- Best Live Chat Software#220/51/50/5—
What the engines say, this week
Gemini
- “offers gamification elements for agents and a complete customer service platform.”
- “Best for multichannel support, unifying all customer conversations in one place.”
- “best for multichannel support in one inbox, highly rated for small businesses.”
sources the engines cite
qualaroo.comg2.comgetvoip.comzapier.comproprofschat.comwpmanageninja.comcapterra.comcrm.orggetmacha.comtrustradius.compcmag.comsalesforce.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named LiveAgent. Placement is never for sale. Full methodology.