Brand record · 3 ledgers
Tidio , according to AI
updated 2026-09-28As of 2026-09-28, ChatGPT, Gemini and Perplexity recommend Tidio in 3 of the categories we track — its best position is #2 in Best Live Chat Software.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best Live Chat Software#24/55/50/51
- Best AI Chatbot#124/50/50/5—
- Best Help Desk Software#190/51/50/53
What the engines say, this week
ChatGPT
- “user-friendly with live chat integration for websites.”
- “combines chatbot and live chat for customer support.”
- “combines live chat and chatbot functionalities effectively.”
Gemini
- “best for small businesses seeking AI-assisted chat without complex setup.”
- “Best for AI-driven customer interactions and multichannel support across platforms like Shopify.”
- “a budget-friendly AI chatbot platform with live chat, ideal for small businesses.”
sources the engines cite
g2.comneilpatel.comzapier.comsprinklr.comdragapp.comhiverhq.comthecxlead.comproprofschat.comlivechat.comkayako.comcapterra.comcomm100.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Tidio. Placement is never for sale. Full methodology.