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Brand record · 3 ledgers

Tidio , according to AI

updated 2026-08-10

As of 2026-08-10, ChatGPT, Gemini and Perplexity recommend Tidio in 3 of the categories we track — its best position is #3 in Best AI Chatbot.

CategoryRankΔ wk
  1. Best AI Chatbot#311
  2. Best Live Chat Software#31
  3. Best Help Desk Software#125

What the engines say, this week

ChatGPT
  • “combines chatbots with live chat for e-commerce.”
  • “combines live chat with AI for customer engagement.”
  • “combines live chat and AI for customer engagement.”
Gemini
  • “Great for small to medium businesses automating customer support across channels.”
  • “Best for small e-commerce stores needing live chat with basic automation.”
  • “user-friendly customer service software excelling in efficient live chat features and intuitive interface.”
sources the engines cite
knock-ai.comtechnologyadvice.comigmguru.compcmag.comzapier.comcnet.comzendesk.twfirstpagesage.comgleap.iokayako.comrevechat.comproprofschat.com

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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Tidio. Placement is never for sale. Full methodology.