Brand record · 4 ledgers
Zoho CRM , according to AI
updated 2026-09-28As of 2026-09-28, ChatGPT, Gemini and Perplexity recommend Zoho CRM in 4 of the categories we track — its best position is #2 in Best CRM.
CategoryRankChatGPTGeminiPerplexityΔ wk
- Best CRM#25/55/50/51
- Best CRM for Small Business#45/54/50/52
- Best Sales Engagement Platform#114/50/50/51
- Best Marketing Automation Platforms#261/50/50/5new
What the engines say, this week
ChatGPT
- “affordable pricing with comprehensive automation tools.”
- “affordable, highly customizable, excellent automation features.”
- “affordable pricing with extensive customization options.”
Gemini
- “offers great value, affordable depth, customization, and feature-rich options, including a free tier.”
- “easiest to use and a budget champion with solid automation.”
- “Easy to use, excellent value, and packed with features for various business needs.”
sources the engines cite
techradar.comsalesforce.comuschamber.comcrm.orgemailtooltester.comustechautomations.com1crm.comslack.comzite.comvendorbox.ioreddit.cominnowise.com
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Positions come from our weekly sampling: each category is asked to ChatGPT, Gemini and Perplexity five times; n/5 = how many runs named Zoho CRM. Placement is never for sale. Full methodology.